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HPS Team Coaching Services


Teams comprised of individual high performers often fail to produce the desired results. Team members might be deficient in basic team skills which are different than individual skills. Team Coaching can help members develop the essential skills needed to work together and improve performance.Team Coaching Image

A Team might benefit from Team Coaching when:

  1. The team’s members excel in their individual Roles, but struggle to collaborate.
  2. Conflict among team members leads to poor performance.
  3. Trust issues cause individual team members to be disengaged.

If your organization has key teams that need to improve collaboration and reach a higher level of performance, HPS Team Coaching can help.
 
How Does Team Coaching Work?

Team Coaching often begins with team members being assessed and interviewed so that HPS coaches can identify problems specific to that team. After making sure that we understand key team issues, we design a process that consists of teambuilding, facilitated meetings and Individual Leader Coaching. For more information on customized Team Coaching, email Karen@hpsys.com.

The HPS Process

High Performing Systems (HPS) provides a comprehensive six-phase assessment and coaching process that is proven to help teams identify strengths and potential; create a Team Development Plan to improve performance and take a systematic approach to achieving team goals. This process is designed for the leader and team members to maintain shared accountability for the team’s development, with support from the organization and the HPS Coach. The basic process is outlined below but can—and should—be customized to each team. 

Phase I: Contracting
This Phase ensures that the team leader, his/her manager and the HPS Coach are in agreement on development needs and goals for the coaching process.

Phase II: Initial Assessment
The Initial Assessment utilizes team and leadership observation and evaluation as well as online assessments and tools such as the TeamWork Questionnaire™ to identify team members’ strengths and potential challenges. 

Phase III: Feedback
The HPS coaching team will prepare a feedback report, and in some cases, multiple reports, for the team. The Coach will conduct a personal feedback session with the team leader before holding a team meeting to explain the information in each section of the report and provide recommendations for next steps.

In some cases, there will be one initial feedback session as described above followed by additional feedback in other areas during the Team Coaching process. This allows the team to receive feedback on various topics across time in smaller, manageable pieces and to utilize the information for additional action steps throughout the coaching process.

Phase IV: Team Development Plan
The assessment and feedback recommendations will form the basis of a Team Development Plan.

Phase V: Coaching
The 6-18 month coaching program will help the leader and his or her team focus on team development and communication, team results and implementation of the Team Development Plan.

Phase VI: Closure
This Phase brings the formal coaching process to a close and identifies any additional developmental needs or next steps.

The HPS Team Coaching Process is designed to offer a logical and structured methodology for assessment, coaching and development while being flexible enough to adjust to the needs of team members. The HPS coaching team brings knowledge and experience in teamwork, and the HPS Staff Team provides administrative support for the overall process, resulting in a coaching experience that is efficient and streamlined for busy teams.

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